Customer reviews of iCars Automotive

By Matt K on 15 December 2020 | Verified purchase

Interacting with iCars was lovely. They answered all of my questions about the car and its history very honestly: showing me important repairs in the service history, mentioning prior issues with the battery, describing uncertainty about the bike carrier on the car. I decided to buy the car the day I saw it and they filled in the log book change details, helped me set up payments for tax, offered 12 month from AA breakdown coverage (for 1 breakdown), and put me on their insurance temporarily so I could drive the car to London that day. When the battery gave out the next day they sent me a link to a new battery and paid for it in full, including shipping. Beyond this they gave me countless pieces of advice. I wholeheartedly recommend them.

Reply from iCars Automotive on 17/12/20

Thank you for buying the Audi and for the marvellous review, Matt! All of our cars are in great condition and usually don’t have problems! We wanted to make sure that yours is not an exception!

By Rebecca N on 06 September 2020 | Verified purchase

Fantastic sales man, with great knowledge about the cars he is selling. 3 months warenty and 1 year free AA cover left me feeling confident about my purchase. He also offered if I have any problems, he would help sort at a cheaper rate, ensuring that extra security. So far I've had no problems and couldn't be happier.

Reply from iCars Automotive on 17/12/20

Thank you for much, Rebecca! Hopefully, you’re still happy with the car! If not you’re always welcome to come back!

By Gerry L on 02 September 2020 | Verified purchase

Professional and very accomodating. Went the extra mile, literally.

Reply from iCars Automotive on 17/12/20

Thanks a lot for the 5 stars. It’s much appreciated!

By Jacqui M on 14 August 2020 | Verified purchase

The owner would bend over backwards to please you, He delivered my car on the day of looking , all valeted with 2 new tyres I requested. I've only had the car 5 days , so far so good. All documents have arrived too.

Reply from iCars Automotive on 17/12/20

Wow! Thank you very much for the great review, Jacqui! You made me smile! Enjoy driving the car! from the owner

By Karolina G on 04 August 2020 | Verified purchase

People were very genuine and professional, I'm really happy with the service!

Reply from iCars Automotive on 17/12/20

Thank you for the nice review! We try our best to keep everyone happy!

By Josh B on 04 August 2020 | Verified purchase

Very good professional service would 10/10 buy another car from icars

Reply from iCars Automotive on 17/12/20

Thank you for the review. You’re welcome to buy another car. We’ll be glad to see our BMW, again!

By Daniel L on 04 August 2020 | Verified purchase

Helpful and polite and happy to go the extra mile for us, especially when the car didn't have a spare tire he was willing to travel back to his house near by for us to get a new one. Quick and easy changed the ownership online. I received fantastic customer service - highly recommend to anyone

Reply from iCars Automotive on 17/12/20

Thanks a lot for the nice review! Enjoy driving the car!

By Mircea C on 21 July 2020 | Verified purchase

Great car, fair price🙂. Car was very well maintained in great condition👍

Reply from iCars Automotive on 17/12/20

All of our cars are very well maintained and fully serviced!

By Andy S on 13 July 2020 | Verified purchase

I was happy with the service the car and the price. Thanks

Reply from iCars Automotive on 17/12/20

Thank you, Andy! Hopefully, you’re enjoying driving the Mercedes.

By Dean Y on 10 July 2020 | Verified purchase

Very good! I couldn’t make it to them before they closed as live over 2 hours away! The guy gave me his number and told me to call him when I was close so I could still view the car! Genuine guy would highly recommend!!

Reply from iCars Automotive on 17/12/20

Thank you for the great review, Dean!